Banking
Digital-first regional bank (2.3M daily transactions)A Southeast Asian digital bank was losing $4.2M annually to transaction fraud, with a legacy rules engine producing a 12% false-positive rate that was blocking legitimate customer transactions and driving churn among high-value account holders.
89%Reduction in fraud detection time
$3.1MAnnual fraud losses prevented
75%Reduction in false-positive rate
VFACE deployed a real-time ML fraud detection layer processing 2.3M daily transactions with sub-50ms scoring latency. The model reduced the false-positive rate from 12% to 3%, restoring $1.1M in recovered customer lifetime value from previously blocked transactions and eliminating the fraud analyst alert backlog that had grown to 4-day review cycles.
Solution
- →Real-time fraud scoring model deployed on IBM Cloud with sub-50ms p99 latency
- →Automated model retraining pipeline updating fraud patterns weekly without engineering intervention
- →Blockchain-based transaction audit trail satisfying MAS TRM evidence requirements
- →Analyst workflow integration reducing alert investigation time from 22 minutes to 4 minutes per case
IBM Cloud
IBM Watson
Hyperledger Fabric
Apache Kafka
Python / XGBoost


